Hearts and Paws
Together for Life
Refund Policies

Training Refund Policy


Group Classes
  • After a class has started, no refund or credit will be given.
  • Cancellations for group classes require a one-week notice or are subject to 100% cancellation fee. If a one-week or less notice is given and we can fill the spot with another student prior to class beginning, we can issue a refund/credit.

Private Lessons
  • Cancellations for private lessons require a 24-hour notice or are subject to 100% cancellation fee

Class Make-ups
  • One free make-up for missed class per class series. Additional make-up sessions are $25.
  • Please try to delay any surgeries for your dog until after classes end so you do not need to miss any classes.

Club Pup Camp Refund Policy


Camp Deposits
  • Deposits for camp are non-refundable within 4 weeks of camp start unless the slot can be filled.